Bonus Terms
- All bonus offers are strictly limited to one per person, household, and phone number.
- The use of a one-time promotional code is not available if you have a duplicate account created from the same device (as identified by browser fingerprint).
- We reserve the right to refuse payouts to players who use disposable email addresses.
- We reserve the right to reduce the bonus percentage to 25% for players who, in our opinion, have received a disproportionate number of bonuses compared to their deposits.
- To receive a deposit bonus as part of the Welcome Bonus pack or any other deposit bonus (excluding free spins), a minimum deposit of MYR 10 (or its equivalent in another currency) is required.
- To be able to withdraw winnings, any bonus must be wagered 45 times (x45), unless stated otherwise.
- Please note that different games contribute differently towards the wagering requirement. Slots contribute 100% of the bet amount towards wagering (except for the excluded games listed below).
- The following games are excluded from bonus promotions:
- Games in the “Jackpot,” “Instant Games,” and “Live Casino” categories.
- All games from providers such as Evolution and Pragmatic Play Live.
- Players can request a withdrawal of their deposit before meeting the wagering requirements. However, in such cases, the bonus amount and any winnings generated from it will be forfeited. Please note that when playing with an active bonus, real funds are used first, followed by bonus funds.
- All deposit bonuses in the Welcome Bonus pack are valid for 7 days. All other bonuses and free spins are valid for 24 hours from the moment they are credited, unless otherwise stated.
- If a bonus expires, the bonus amount and any winnings generated from it are debited from the account.
- Bets made during gameplay are debited from the real funds on the player’s balance. If no real funds are available, bets are debited from the bonus funds, unless stated otherwise.
- All winnings from bets placed to meet the bonus wagering requirements are credited to the bonus balance.
- The maximum allowed bet when playing with an active bonus is MYR 5 (or its equivalent). This limit also applies to purchasing bonus games in slots and to the gamble/double-up feature after a game round.
- Any bonus can be canceled before the wagering requirements are met by contacting online support or using the “Cancel” button.
- Only one bonus can be active at a time. Deposit-related bonuses do not stack. pavilion88 reserves the right to cancel any bonuses or winnings obtained through fraudulent means.
- The maximum win from a deposit bonus is x10 the initial bonus amount (unless stated otherwise). When wagering a mixed bonus, the initial bonus amount (x1) is returned to the real balance first, after which the remaining winnings are credited, up to the maximum win limit (x9).
- Any winnings from a bonus or free spins received after the bonus has been wagered, lost, or canceled will be deducted from the balance.
- Each payout is subject to an internal review before approval. pavilion88 reserves the right to cancel bonuses or winnings if this verification fails. By accepting these terms, the player agrees to this rule.
- If verification reveals that a player is using fraudulent strategies, exploiting a technical issue, or engaging in any activity deemed illegal or "bonus abuse" by pavilion88, we reserve the right to revoke the player's right to the promotion and/or cancel any resulting winnings.
- Creating more than one account at pavilion88 to receive bonuses is considered bonus abuse and may result in the confiscation of funds.
- According to provider rules, bonus rounds and free spins do not contribute to jackpot draws. Jackpots can only be won with real money wagers.
- Minimal-risk bets on any game will not count towards wagering requirements. An example is betting on both red and black in roulette or on both the player and the banker in baccarat simultaneously.
- If a player is suspected of abusing a free spins promotion or has not wagered at least three times their deposit amount (excluding table games), pavilion88 administration reserves the right to cancel the free spins and any resulting winnings.
- If a player is suspected of abusing a no-deposit bonus or free spins promotion, the pavilion88 administration reserves the right to cancel the bonus and any winnings. The administration may also prohibit future activations of no-deposit bonuses at its discretion.
- If you win an amount that pavilion88 management considers worthy of publicity, you agree to participate in any related promotional event. While your personal data is protected, we reserve the right to use your first name and the first letter of your last name in promotional announcements.
- Please be aware that when you claim a deposit bonus, both the deposit and the bonus are locked by the wagering requirements. You must either cancel the bonus or complete the wagering. Canceling a bonus will remove both the bonus amount and any associated winnings from your balance.
- In any dispute, the decision of pavilion88 is final.
- It is prohibited to wager a bonus exclusively with bonus funds and then complete the wagering with real money bets after the bonus funds are gone. If a player uses such tactics, pavilion88 reserves the right to confiscate the winnings.
- A bonus will be automatically canceled if the game balance drops below MYR 0.1 (or its currency equivalent). If game rounds are still open, the bonus must be canceled manually before a new one can be activated. Postponing bonus rounds (leaving a slot after triggering a bonus game and returning to it later) is prohibited, and any winnings may be confiscated.
- If you use a promo code for a promotion that is not available for your account, you will not receive the bonus.
- If a selected deposit bonus is not activated for any reason, the player must contact customer support before playing. If the player has already spent some or all of the funds, the bonus cannot be added manually.